I wanted to try codex after 5 months of claude code max subscription. And then I went back to my previous projects on claude design only to realize I don't have access to them anymore.
This is a first. I never lost access to any of my past sessions because I unsubscribed in any of the LLM apps.
I actually wanted to try out codex previously, but had similar experience with my credits. They gave extra credits equivalent to my montly subscription price, with some time limit because claude has so many issues that month. And as soon as plan ended. I lost access to the credits. Even after resubscribing, I still don't have access to those credits.
I have sympathies towards the engineers, especially the ones that are putting themselves on X. But only when someone with large following has some issue, they sort it out.
Having worked at a billing company, I can see how complex contracts sound good for the growth/sales folks but are also horrible for engineers actually implementing those contracts. Their complex rate limiting which is now a norm, identifying other harnesses to count them against extra usage are all probably not easy to implement without very rough edge cases. But all the "bugs" are just where the user gets screwed is what is problematic.
I just wanted to post this here, after tagging them multiple times on X to alert other users.
If you export your data [0] all your Claude Design chats are in a design_chats directory along with the code, even if your account currently has no access to Claude Design. It is .json, but converting that into usable code is easily done, either manually or by asking any fairly modern LLM via OpenCode. Just did it myself, it works. I will say that I'd still prefer if they allowed API use of Claude Design, it does have some niceties regarding the way follow up questions have been implemented that I feel make it worth it for very narrow UX experimentation but can't justify a whole sub at the moment, given I for the first time started experiencing regressions up to making Opus unusable via Claude Code with the Max subscription for the first time and the new pretrain in GPT-5.5 is very strong for very specific coding use cases. In fairness though, compaction and task adherence can be inferior compared to GPT-5.4 which did both better than any other model ever, so using both for their specific use cases is my go to.
Not feeling like commenting on every statement regarding SaaS and expectations, but I will say that some are mistaken/not considering the law and your rights by just telling you it is your fault and (at least) implying the data is lost. It can't be, think about it. Any temporary subscription cancellation/payment processing issue/bug on Anthropics part/etc. would mean permanent data loss. That'd be less than ideal, not least because Anthropic has in the past had trouble processing payments from verifiably covered accounts.
Users in consumer friendly area have the right to export and access their data, including data not exposed via any frontend or API if associated with their account. Doesn't matter whether they pay or not. Course, manual backups are always preferable. A provider could still have a data loss, but as long as they have the data, at least in my neck of the woods they have to give it to you. As it should be.
To end, I generally try not to comment on others comments or down outside of actual spam and bad faith, but if more than one comment already was helpful enough to tell OP that they should have exported/backed up, do we really need it repeated?
[0] https://claude.ai/settings/data-privacy-controls
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